Heirloom Precision | Q & A
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Q & A

Often times the simplest of questions and/or issues can be resolved by referring to the frequently asked questions section below. The most important goal is that my customers are completely satisfied with the products and work, so should you still have a question, inquiry, or comment please feel free to email and I’ll reply in kind.

info@hp1911.com

Our Policy: New Projects And Acceptance Of Work

While I do maintain a waiting list I still continue to accept new projects that are appropriate for my shop and fit within the scope of what I do best. It is strongly suggested that you contact the shop to discuss your potential project in order to insure you get exactly what you want/need out of your custom pistol. To inquire about a custom project please email… info@hp1911.com

Our Policy: Lead Times And Waiting List

My lead-time and waiting list is based on a calendar system. Once a customer’s base gun has arrived at the shop the customer is able to select their build date from the currently available openings in my schedule.

For further information or to inquire about commissioning a project and/or available openings please email me at the shop…. Jason@hp1911.com

Our Policy: Shipping

I recommend you use either UPS or FedEx to ship your pistol. This will allow you to track your shipment and its arrival at the shop. Due to my build schedule and the volume of pistols I receive I am unable to email or call every customer and confirm the receipt of every shipment. I strongly suggest you send your gun with a signature required and use the carrier’s tracking service to verify delivery.

 Please note that each carrier may have specific requirements when shipping firearms so it is best to refer to their respective websites for instructions.

 Do not send any original boxes, cases, owners’ manuals, etc. a simple gun rug or appropriate wrapping material suitable for transport makes things much easier when storing your base gun here at the shop.

 Before shipping please notify that your gun will be in route.

 The shipping address is:

 Heirloom Precision

4838 E. Baseline Road, STE 121

Mesa, Arizona 85206

480-804-1911

 

Return Shipping Of Your Completed Pistol

I send every completed pistol via FedEx Priority Overnight with full insurance and an adult signature required on delivery.

Our Policy: Payments

Deposits

No deposit is required up front; the only things needed to secure your place in line are a suitable base gun/frame and your complete contact information. When it’s your turn at the bench and I’m ready to start your project I’ll contact you to secure a deposit.

Payment/Method Of Payment

Once your project is ready to have the final finish applied the balance is due. I accept the following forms of payment: cash, check, money order, Visa and Master Card.

Our Policy: Returns & Exchanges for Holsters and Accessories

 Returns and Exchanges for Holsters and Accessories 

Although building custom guns is my primary business concern, I am also happy to offer a selection custom holsters and accessories to my clients. However, not every holster or mag carrier will work for all users so if you’re not happy with an item I offer the following return policy:

  •  You must notify me within 3 business days of the item being delivered.
  • All items must be returned in the same condition they were received. This means if you tried on a holster, belt, etc. and it exhibits any marks, signs of use, or wear of any kind it is yours. The item must be resalable as new and unworn.
  •  All items must include all original packaging, labels, instructions, inserts, etc. 

 

Returns are subject to a 10% restocking fee. As a small one man shop returns cost money in credit card fees, labor, and most importantly time I could be spending at my bench.

  •  You will be issued a refund for the cost of the item minus the original shipping charges.
  •  Please allow 5-7 days to process the return.
  •   If a product is somehow defective or a warranty repair is needed please contact the manufacture directly. 

Can I visit the Heirloom Precision shop and do you have a showroom where your pistols can be viewed?

I maintain a closed shop and will only see clients by appointment. Due to the nature of my work I do not maintain an inventory of completed  work for viewing and seldom have a pistol available for immediate delivery.

Does Heirloom Precision have a retail store or sell guns?

No. I am not a retail gun store nor do I maintain an inventory of firearms. My main focus is on what I do best, building exceptional custom pistols one at a time for discerning shooters.

What brand of pistol/frame do you prefer to build on as a base?

When choosing a base pistol it’s important to choose a gun that doesn’t already have “factory added” features such as a beavertail grip safety, front strap checkering/serrations, high-visibility dovetailed sights, etc. In most instances un-doing these existing features (if at all possible) will cost more time and labor that it’s worth. Additionally, pistols that have had previous work/modifications done to them are not suitable for a custom build from my shop. Simply put, it is much easier and better for both the customer and the end result of the build to start with a ‘blank canvas’…. it’s hard to paint a truly great picture over someone else’s work.

My top recommendations for a “blank canvas” base gun chambered in 45ACP are as follows:

  • Colt Series 70 Government Model (SKU: O1970A1CS & O1070A1CS)
  • Colt Series 80 Government Model (SKU: O1991 & O1091)
  • Springfield Armory Mil-Spec (SKU: PB9108LP & PB9151LP)
  • Colt Series 80 Commander Models (SKU: O4691 & O4091U)

 With all that said, I have found that depending on the scope of the build and the specific desires of the customer there are times when one specific brand/model of base gun may be better suited for a project than others. As such I’m always happy to make recommendations  and give a bit of guidance when it comes to choosing the right base gun for your project.

Do you do small jobs or piece-meal work?

No. As a general rule I do not do any “small jobs” or “piece-meal” work such as sight installations, trigger jobs, safety fits, or the like and instead concentrate my efforts on building full-house 1911s.